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“With Productivity
Associate's team in place, Roel Construction has been able to operate
its internal I/T function at about half the industry rate.”
Kevin Fitzpatrick, IS Director
Roel Construction, Inc.
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Our Help Desk Outsourcing Partners
Transform your help desk outsourcing with superior help desk support to increase
productivity from PAI.
With our help desk support solutions, we have helped numerous customers offer
comprehensive desktop support to improve productivity. Our IT resource help desk
support system helps companies experience a higher ROI as well as a higher perceived
value of experience from their client base.
Read our testimonials below and learn more about the businesses that experienced an
increase in productivity with our help desk outsourcing services and improvement in call
center productivity for internal or customer desktop support services.
Learn how our systems increase productivity in every aspect of your business. Let us
show you how your IT resource issues are immediately solved through comprehensive customer
service outsourcing solutions from PAI. Read our customers' stories below.
HITACHI CONSULTING, A SUBSIDIARY
OF HITACHI USA
www.hitachiconsulting.com
2001 Bryan Street
Dallas, TX 75201
Hitachi Consulting, a Hitachi company
headquartered in Dallas, TX with offices across the U.S., is a leader
in business and information technology consulting. The PAI ACTEON
service allows them to maximize the productivity of the entire national
staff team, while reducing costs over 25%…
ROEL CONSTRUCTION
www.roel.com
Roel Construction, a $200MM company with offices in three states,
has utilized PAI’s IntelliCenter Help Desk for over eight years.
The success of this service has allowed Roel to operate its internal
IT function at approximately half the industry rate for general contractors
(as reported in the annual Construction Financial Management Association
survey.)
SICOR PHARMACEUTICALS
www.sicor.com
19 Hughes
Irvine, CA 92618
Sicor Pharmaceuticals is a specialty pharmaceutical company
with expertise in the development, manufacturing and marketing of
generic injectable pharmaceutical products. For over seven years,
PAI’s IntelliCenter has kept IT costs low while maintaining
an extremely high service level to corporate desktop users…
MAURICE SPORTING GOODS
www.maurice.net
1910 Techny Road
Northbrook, IL 60065
Maurice Sporting Goods, a manufacturer and distributor of outdoor
sporting goods, serves customers such as Wal-Mart, The Sports Authority,
Kmart, and Gart Sporting Goods. PAI provides all the support for their
field sales force’s proprietary handheld units…
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