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“...by adding
our ACTEON service to your organization, [you] will create an overwhelming
difference in output, in the form of positive business results.” |
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Acteon gets its name from
a species of butterfly, and we use it because our service is analogous
to the “Butterfly
Effect.” |
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Advanced Help Desk Outsourcing Services through PAI
Find superior help desk outsourcing services by allowing PAI to assist you
with your business needs. Our model will help you capture the latest in help
desk service technology through our exceptional outsourcing services.
Full Featured Service Desk Solution
This strategic SERVICE DESK solution will provide your company with the
optimum Return On Investment from a help desk support program. With advanced tools
and secured access, our help desk service is capable of resolving a significantly
high number of technical issues and end user requests without involving your internal
technical staff.
Complete Help Desk Solution
Our fully managed HELP DESK solution provides excellent first call resolution,
flexible service levels and customizable call handling. This help desk service is
bundled with our RHESolution software to provide robust event and call tracking
along with detailed reporting, the IntelliCenter provides a complete help desk
support solution.
Low cost Help Desk service
A professional help desk for your employees or customers to call for desktop
computer and application questions. Designed for smaller companies of less
than 100 employees, this limited scope service lowers support costs and keeps
you focused on your core business.
Proprietary product Help Desk support
Our powerful help desk service with a defined scope to support your technical product,
service or web application. Transparent to your customers, this service allows your
company to offer first class customer support without the expense of building and
managing the operations.
WIRELESS & BROADBAND ISP SUPPORT SERVICES
This service offers a variety of ISP and Wireless ISP (WISP) support packages ranging
from a comprehensive entry-level package for start up companies to large-scale
Enterprise support services for well-established ISP's. PAI is proud of our strong
track record of success and our broad base of experience supporting wired and wireless
broadband as well as dial-up services.
Ticket Tracking System
A “Top-of-the-Line” Ticket tracking system, with a rock-bottom price.
Robust, full featured, web-based system is hosted at PAI and requires nothing
more than a browser and internet access. Fully customizable to meet your needs.
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