CORPORATE DESKTOP TECHNICAL SUPPORT:
	For customers that require traditional, first-call resolution support for their internal staff, Productivity Associates’ introduces ACTEON. More than just a help desk, ACTEON is a highly strategic, customized service that includes refined workflow management processes and world-class technology. This proprietary model enables companies to increase productivity, drive tangible results from their technology investments and create remarkable order in their complex I/T environment.
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	TECHNICAL AND PROPRIETARY PRODUCTS:
	Do you have a technical product or software application that requires customer support? Or perhaps your complex I/T environment includes proprietary applications that only your internal staff knows how to fix. Whether you need to support your internal end users or external customers, Productivity Associates, Inc. has the experience and specific processes for training and learning proprietary products. From courteous customer service to skillful technical knowledge, PAI's agents support software and hardware products for several major corporations.
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	CUSTOMER CARE CENTER:
	If your business depends on friendly, professional agents to handle non-technical inquiries and guide customers to the most appropriate place for answers, let Productivity Associates take over your front line. Don't allow your most important assets to get lost in a telephone maze. The competent staff at PAI can handle a wide variety of requests, keeping your customers satisfied and coming back!
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	ISP SUPPORT:
	Internet Service Providers can depend on Productivity Associates’ courteous and knowledgeable technicians to assist their customer base in connectivity and set up issues. A high first-call resolution rate prevents unnecessary site calls and highly satisfied customers.
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	ASP's/WEBSITE SUPPORT:
	Application Service Providers and customers that require customer support of their websites can rely on Productivity Associates for expert technical help. Keep your customers happy and your internal technicians free from the burden of customer support calls by putting PAI on your front line.
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