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Award-Winning Contact Center Solutions

Solution Types

  • Call Center
  • Contact Center
  • Help Desk
  • Service Desk
  • Technical Support

Our Services

  • Experience Management
  • 24/7 x 365 Extended Hour Support
  • HD Support
  • Dedicated Resources
  • Shared Desk Solutions

Why Choose PAI

  • Highly scalable & customizable technical support solutions
  • Grow top-line revenue and develop brand loyalty
  • Highly educated, motivated and empowered US-based support team
  • Proprietary tools that deliver real-time performance data & results
  • Highly agile and scalable solution platform
Learn more about PAI

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Who We Serve

Over 22 Years

Caring for Customers

US Based Support

100%

U.S. Based Support

Gold Award for Customer Service

2012 Golden Stevie Award for Customer Service Team of the Year

WordBlu Certified Since 2011

WorldBlu Certified Since 2011

San Diego's Best Places To Work

San Diego Business Journal
“Best Places to Work” Finalist

Satisfaction Guaranteed

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"As customer support is not our core business, we knew outsourcing was the way to go. PAI had proven to be a great partner and has managed services to consistently meet and exceed our objectives in customer satisfaction."

David Ward
E-Learning Manager
America Associate of Critical-Care Nurses


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