“As customer support is not our core business, we knew outsourcing was the way to go. PAI has proven to be a great partner and has managed services to consistently meet and exceed our objectives in customer satisfaction.”

David Ward, E-Learning Manager – American Association of Critical-Care Nurses

“PAI is an integral part of our infastructure. They understand what it means to be a partner, not just a service provider.”

Mike Shisko, Director I/T – Hitachi Consulting

“What impresses me the most about PAI is that they listen and take action. PAI seemed genuinely interested in working with our business. They came back with a proposal that addressed everything we discussed – and executed the plan just as they said they would. Our clients in the first-responder field have been delighted with the service they’ve received – and so have we.”

Jim Westgate, Customer Support Manager – Thermo Fisher Scientific